State Farm® Insurance Agent Chrystal Fray
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Johanna Thatch
June 5, 2026
"Superb and friendly customer service! Christi is always responsive and helpful!"
Patsi Anderson
June 4, 2026
"Lindsey was a great help in helping my save on my auto insurance."
Shantna Young (Shay)
May 26, 2026
"Gave me excellent and easy seamless service even reminders and checking on mr making sure I got in thr app and all. Thanks for all of that. And thanks for taking the time to help me I so appreciate it Christi Franklin Is an absolute wonder agent."
Mark Nelson
May 21, 2026
"Christi, always does a great job"
Farley Saxton
May 19, 2026
"Great beautiful people to work with. Always caring about their clients.."
Debra Parrella
May 19, 2026
"Christi was extremely helpful and answered all my questions...there were several...ang got a new insurance policy set up in just a few minutes. She was knowledgeable, helpful and efficient, and I appreciated her help so much!"
Katelyn Graham
May 19, 2026
"Christi was very helpful!"
Kristen Roberson
May 12, 2026
"Christi is always helpful, knowledgeable, and FAST. ⭐️⭐️⭐️⭐️⭐️"
Vicki H
May 8, 2026
"I had a wonderful experience working with Christi at State Farm while handling my IRA. She was patient, knowledgeable, and truly listened during a time when I was feeling overwhelmed and uncertain. What touched me most was the personal card she sent afterward with encouraging words reminding me that God may bend us, but won’t break us. That level of compassion and personal care meant more than she probably realizes. Christi made a difficult process feel manageable, and I’m very grateful for her support."
Eden Grace
May 6, 2026
"Christi has been helping me for almost 4 years now and is absolutely great! She answers all my questions and always responds fast. Definitely recommend!"
Becca Park
May 6, 2026
"Chrystal was very helpful when I moved from Michigan to North Carolina and needed to transfer my auto insurance. Very kind and quick to respond. Definitely reach out to her for any insurance needs!"
Mkier
April 24, 2026
"Chrystal is so sweet and helpful! I’m new to NC and she helped me set up my car and renter’s policies, answered all of my non-insurance related questions, and I couldn’t be happier with the end result!"
Alan Sandrin
April 23, 2026
"She stayed late on a Friday to help me out"
Maximilian Vogel
April 10, 2026
"Very helpful!"
Darrius Jackson
April 1, 2026
"Chrystal is very professional and helpful. She makes you feel like you've known her your whole life from day one. I'm happy to have her as my agent. She's helped numerous times and doesn't make you feel like you are annoying her."
"Thank you for the fantastic review, Darrius! We are always here to help with your insurance needs here in Wilmington. "
Cj Hammonds
March 31, 2026
"Lindsey did an awesome job! Got me down from paying $300 a month to $240!"
"CJ- That's definitely a cause for celebration! We appreciate the opportunity to serve you. Be sure to tell your family and friends!!"
Clementine Murphy
March 28, 2026
"The person that helped me to make changes to my auto insurance was very knowledgeable and very helpful. She helped me to change some things that I wasn’t even aware of and that’s what I call good Customer Service and a customer representative that cares for the Customer. Well done."
"We sincerely appreciate your review, Clementine. We are glad to hear that your experience with State Farm Agent Chrystal Fray’s Team met your expectations. If there are any aspects of our service you believe we could enhance, we would be grateful for your feedback. "
Joseph I
March 27, 2026
"Christi is one of one! Her and the Office always go above and beyond to work with me in any instance I have they have been a true pleasure to work with and helps me sleep easier at night, knowing that I am insured by Christi and State Farm"
"We appreciate your review, Joseph. We are so happy that you had such a wonderful experience with State Farm Agent Chrystal Fray’s Team here in Wilmington! And you're right. Christi is one of a kind. I don't know what we would do without her."
orlando chisholm
March 27, 2026
"She’s had my back since 2010"
"Thank you Orlando!"
Izaiah Hale
February 26, 2026
"Josue was super knowledgeable and a pleasure to work with. Great office!"
"Wow, thank you for the 5-star review, Izaiah! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Paul Duncan
February 20, 2026
"Was given a quote and cannot get anybody to get back with me with info to start my policy. Lindsey is the one that started but now wants nothing to do with me. I even messaged asked for another person and no response"
Corey Ahlers
February 12, 2026
"Great customer service!"
"Corey, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Chrystal Fray’s Team here in our Wilmington office.
"
Susan Wainwright
February 4, 2026
"Been with this company and this branch for years. They are always helpful, courteous and prompt..I would highly recommend 👌!"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chrystal Fray’s Team here in Wilmington. "
Tim Miller
January 29, 2026
"Always helpful and friendly.....I've been with Chrystal for a few years now and have had nothing but good experiences with her."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Andrienne Bannerman
January 23, 2026
"Lindsay was a great help! She was patient and very detailed with explaining everything I was looking for. I would definitely recommend her and State Farm to anyone who is looking for coverage."
"We are grateful for your 5-star review, Andrienne! Thanks for taking a moment to share your positive rating of State Farm Agent Chrystal Fray’s Team here in Wilmington. "