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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kacie Sledge

September 24, 2026

5  out of  5
rating by Kacie Sledge
"Lindsay helped me get a golfcart policy done in 10 min before and DMV closed. Shes an insurance gangster and im so grateful!"
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Linda Tolbert

September 24, 2026

5  out of  5
rating by Linda Tolbert
"Dealing with car insurance companies sometimes feels like you are in the ocean full of sharks! Thankfully, I found the best car insurance with people actually trying to help you. Chrystal Fray State Farm provided me with the best quote. More importantly, they answered all of my questions with professionalism, knowledge, and a great attitude. Ruben and Christi helped me join the State Farm family without badgering me or circling like sharks. I highly recommend Chrystal Fray State Farm."
We responded:
"Linda, thank you for the amazing review! Our Wilmington insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Chrystal Fray, your State Farm Agent 
"
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K meredith

September 18, 2026

5  out of  5
rating by K meredith
"I've been a customer with Crystal's office for some time. Everyone there is so professional and gets things done.
Christie @ State Farm sent me an unexpected get well card after 1 of my surgeries a few mos ago.
That made me feel special & appreciated. They're a caring crew over there!"
We responded:
"Thanks so much for the fantastic rating, K! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Trishna Dass

September 18, 2026

5  out of  5
rating by Trishna Dass
"Very helpful and easy to deal with. They got me a great rate with renters insurance"
We responded:
"Hi Trishna, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Wilmington.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Chrystal Fray "
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octavio urbina

August 30, 2026

5  out of  5
rating by octavio urbina
"Chrystal she’s very awesome, she responds quick to any questions you have"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help.  "
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Janelle

August 25, 2026

5  out of  5
rating by Janelle
"Had the pleasure of speaking with Mr. Rueben today. He was very kind and helpful. Love the family dynamic of their agency. Thank you for being a good neighbor! 😊"
We responded:
"Hi Janelle, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Chrystal Fray’s team.  Please reach out to us if any questions come up!  - Chrystal Fray’s Insurance Team 
"
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Brian Rogel

August 19, 2026

5  out of  5
rating by Brian Rogel
"Made my experience to transfer my insurance to a new car super fast and easy and did it after work hours as well. Amazing agent !"
We responded:
"Thank you so much for your wonderful feedback of us here at Chrystal Fray’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Chrystal Fray’s Insurance Team "
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T Walser

August 13, 2026

5  out of  5
rating by T Walser
"I've had my auto and homeowner's insurance with Chrystal Fray for nearly 2 decades. They are responsive, professional, and caring. Every interaction I have with them is positive. A special shout out to Christi who goes the extra mile! 🙌🏻"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Beverly Hartley

August 12, 2026

5  out of  5
rating by Beverly Hartley
"State Farm was able to provide me with four types of insurance policies for less than the total fee I was paying for only car insurance at another company. Agent Christi Franklin was wonderful to work with and provided me the care needed to make important financial decisions."
We responded:
"Beverly, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help.
"
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Gabriel Sanchez

August 6, 2026

5  out of  5
rating by Gabriel Sanchez
"I really liked the service I received; they provide all the details you need to know, and if you're unable to figure something out, they can help answer any questions you have. I truly recommend them."
We responded:
"Thanks so much for the fantastic rating, Gabriel! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! 
"
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Paula Lewis

August 6, 2026

5  out of  5
rating by Paula Lewis
"Very good."
We responded:
"Hi Paula, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Chrystal Fray, Your State Farm Agent "
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Corey Robinson

July 30, 2026

5  out of  5
rating by Corey Robinson
"Chrystal was on it! She got ahold of me quickly when something was needing done. I feel she expedited the whole process between my loan company, and making sure all was good and set on my end for insurance.
Thanks, Chrystal!!"
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L. Scott Baggie

July 30, 2026

5  out of  5
rating by L. Scott Baggie
"Christi Franklin is excellent, responsive and professional customer service. I'm very happy!"
We responded:
"Thank you Scott! It is our pleasure to serve your insurance and financial service needs!"
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James Buhager

July 29, 2026

5  out of  5
rating by James Buhager
"I’ve been very happy with the service provided by Christi and Blake."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. 
"
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Venetta Wilson

July 26, 2026

5  out of  5
rating by Venetta Wilson
"They were there when I needed them. Very personable and professionable."
We responded:
"Venetta, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Wilmington insurance team is always here and happy to help. "
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Stacy owens

July 10, 2026

5  out of  5
rating by Stacy owens
"State Farm Lindsey has been great thru my house buying experience!!"
We responded:
"Thank you for taking the time to leave such a great review, Stacy. We strive for excellence in all things insurance and are grateful for your positive feedback. 
"
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Kimberly Mcduffie

July 8, 2026

5  out of  5
rating by Kimberly Mcduffie
"Christi was phenomenal. Always prompt and courteous whenever changes were requested on my policy."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. 
"
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Price Cathedral AME Zion Church

July 7, 2026

5  out of  5
rating by Price Cathedral AME Zion Church
"Working with Chrystal Fray at State Farm was an outstanding experience. She helped Price Cathedral secure insurance for our church parsonage, and the entire process was smooth, professional, and stress free. Chrystal was knowledgeable, responsive, and took the time to answer every question with care. Her commitment to excellent customer service gave us confidence that our church was in good hands. We are grateful for her expertise and highly recommend her to anyone looking for a trustworthy insurance agent."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Chrystal Fray’s Team. 
"
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Sabra Child

June 30, 2026

5  out of  5
rating by Sabra Child
"Lindsey Goodwin was fast & sufficient with super service skills!!! She got me set up in a matter of minutes and made sure I was satisfied with all services. Thank you Lindsey!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Chrystal Fray’s Team. 
"
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Diana Hartje

June 30, 2026

5  out of  5
rating by Diana Hartje
"I’m SO glad I changed my insurance policy to State Farm with Chrystal Fray!!! They made the transition easy and quick. Thank you! Thank you!! Thank you!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Chrystal Fray’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Sierra Mohair

June 30, 2026

5  out of  5
rating by Sierra Mohair
"I’m new to this State Farm family but have been satisfied with the support of this State Farm location! Chrystal and Lindsey have been a great resource and very informative to make the transition as easy as possible! Thank you!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chrystal Fray’s Team here in Wilmington . 
"
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Candice Willis

June 26, 2026

5  out of  5
rating by Candice Willis
"Best cheap car insurance ive had so far!"
We responded:
"Candice, it is a pleasure to hear that you received a great value with State Farm Agent Chrystal Fray’s Team!"
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Patsi Anderson

June 4, 2026

5  out of  5
rating by Patsi Anderson
"Lindsey was a great help in helping my save on my auto insurance."
We responded:
"Patsi, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chrystal Fray’s Team is just a call or email away ! "
Profile photo of Shantna Young (Shay)

Shantna Young (Shay)

May 26, 2026

5  out of  5
rating by Shantna Young (Shay)
"Gave me excellent and easy seamless service even reminders and checking on mr making sure I got in thr app and all. Thanks for all of that. And thanks for taking the time to help me I so appreciate it Christi Franklin Is an absolute wonder agent."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Chrystal Fray’s Team! We deeply appreciate your kind words here in Wilmington. "
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Mark Nelson

May 21, 2026

5  out of  5
rating by Mark Nelson
"Christi, always does a great job"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Chrystal Fray’s Team here in Wilmington . "