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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Massey

May 6, 2025

5  out of  5
rating by Josh Massey
"She is awesome, super nice & helpful! And got me a policy in under 15 minutes. Would definitely use her again!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kirk Saunders

May 1, 2025

5  out of  5
rating by Kirk Saunders
"Kristi is always helpful and patient and gives good advice. She is also extremely knowledgeable. I would recommend her to anyone looking for new insurance or to make a change."
We responded:
"Thank you for your feedback, Kirk. We also think Christi is extra special because she goes above and beyond to take care of our customers like you. If you ever need anything, reach out to Christi and she will gladly resolve any issue."
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Kim Garnette

April 23, 2025

5  out of  5
rating by Kim Garnette
"Greatly appreciate how responsive Crystal is! I don’t need her often but when I need her I usually need her quickly and she never disappoints to contact me back right away"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lisa H.

April 21, 2025

5  out of  5
rating by Lisa H.
"Ms. Fray literally worked this Easter holiday weekend for me so I would have active renters insurance my new apartment requires to start the Monday after Easter Sunday (tomorrow). She sent me a text today saying it was all good to go for tomorrow. This is above and beyond customer service!!! Thank you so much Ms. Fray!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joy Ellis

March 28, 2025

5  out of  5
rating by Joy Ellis
"Lindsey was BEYOND helpful while helping me get my insurance set up! She was able to reduce my payment drastically while giving me the best possible coverage. Thank you Lindsey for making my process a bliss!"
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Marco Guillen

March 27, 2025

5  out of  5
rating by Marco Guillen
"Crystal did an amazing job, she was very knowledgeable and had a great personality! She made me feel very comfortable and even gave me a great recommendation on a delicious doubt shop in Carolina Beach!"
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Christa Matthews

March 25, 2025

5  out of  5
rating by Christa Matthews
"The staff is always so helpful! Kind! & friendly. They communicate very well & are very on top of anything that may arise. This is by far a much better office than my last coverage and it shows. I truly feel taken care of in all aspects. They’ve really come together & created a great TEAM! Lindsey G. is always going above & beyond"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Katie Holeman

March 19, 2025

5  out of  5
rating by Katie Holeman
"Even as a small art business, I always feel valued by Chrystal Fray and her team. Lindsey G is always quick to reply to my questions and document requests!"
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Dusty Tingley

March 18, 2025

5  out of  5
rating by Dusty Tingley
"When Progressive told me that they wouldn't be renewing my homeowners policy, I called and spoke with Lindsey! SHE WAS AMAZING! In less than 30 minutes, I had a new homeowners insurance policy. She also combined it with a new auto policy and saved me about $700 dollars a year! With these savings, my monthly mortgage payments will actually go DOWN!!! I couldn't be happier with the service I received from this friendly and professional lady!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rachel Pantesco

March 18, 2025

5  out of  5
rating by Rachel Pantesco
"Lindsey helped me update my renters insurance and it was incredible service! She was quick and efficient and it took SECONDS. Thanks again!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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MonBong Albotra

March 11, 2025

4  out of  5
rating by MonBong Albotra
"Exceeded expectation, it's 4star because nobody's perfect..gives her encouragement to continue doing good"
We responded:
"Thank you for the encouragement! We hope to win a five star from you soon. Have a great day!"
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Amanda

March 11, 2025

5  out of  5
rating by Amanda
"Very responsive and helpful in getting all my insurance needs set up for my move to Wilmington at lower rates than I was paying previously!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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sean morse

March 7, 2025

5  out of  5
rating by sean morse
"Fast response to a message that I had left. Lindsey was fantastic in providing information that I needed."
We responded:
"Thank you Sean! Lindsey is amazing and always gives her best. We love helping our customers. "
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Penny Jaco

March 7, 2025

5  out of  5
rating by Penny Jaco
"Lindsey Goodwin was extremely helpful for someone who is purchasing their first vehicle. Very nice and polite and was able to answer all of my questions! Hassle free and saved me a lot of time! Thank you!"
We responded:
"I'm glad you received Lindsey Goodwin's Blue Chip service. Thank you so much for taking the time to leave us a review. "
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Brassai Mustin

March 5, 2025

5  out of  5
rating by Brassai Mustin
"Ms Fray returned my call, same day, explained the policy details and got my 6mth rate reduced by 150.00. She was extremely attentive and had an outstanding knowledge and ability to communicate insurance nuances. I recommend my parents give her a call to check rates. I would highly recommend."
We responded:
"It was indeed my honor to take care of your insurance needs. It's always so helpful to hear from our customers. "
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Sandra Meeks

March 5, 2025

5  out of  5
rating by Sandra Meeks
"I want to thank Christie for her help with insurance. I appreciate all the work you put in for me. She is a great representative."
We responded:
"Thank you Sandra! Christi works really hard to satisfy her customers."
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Glenna Dent

March 5, 2025

5  out of  5
rating by Glenna Dent
"Kristie Franklin assisted me today with my insurance needs. She was so kind and easy to talk to. Thank you Ms.Kristie for your help"
We responded:
"Thank you Glenna!"
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Doreen Bennett

February 28, 2025

5  out of  5
rating by Doreen Bennett
"State Farm is an Amazing Insurance Company. Very Trustworthy, very Helpful and very Dependable."
We responded:
"Thank you Doreen!! We appreciate your feedback. It helps us maintain a high level of service!"
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Mike Biddle

February 28, 2025

5  out of  5
rating by Mike Biddle
"It has been almost 12 years since I started going through Chrystal Fray for my home and car insurance and she has always been there for me when I needed her."
We responded:
"Thank you for your loyalty! Let us know if ever need anything."
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Jasmine

February 28, 2025

5  out of  5
rating by Jasmine
"Five star Customer service! They are very helpful!"
We responded:
" Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Shakema Eason

February 28, 2025

5  out of  5
rating by Shakema Eason
"Chrystal was a great help to me in setup my insurance"
We responded:
"Thank you, Shakema! It's always our pleasure to serve."
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Tatyana White

February 24, 2025

5  out of  5
rating by Tatyana White
"Awesome!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Toni Shanks

February 17, 2025

5  out of  5
rating by Toni Shanks
"I have been with State Farm for many years and they have always been very helpful and knowledgeable to my needs. I have all of my insurances with them from renters, car and most importantly my life insurances. Thank you guys for all you do. Job well done!!!! Toni S."
We responded:
"Thank you Toni! Please reach out to us if there is anything you need."
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zac platt

February 13, 2025

5  out of  5
rating by zac platt
"I can’t say enough good things about the quick and efficient service I received from Lindsey Goodwin. I was in a time crunch & she made the entire process of getting insurance on my first car and it was much more affordable than I was quoted by two other agencies."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Xavier Schultz

February 12, 2025

5  out of  5
rating by Xavier Schultz
"Very helpful and friendly!"
We responded:
"Thank you, Xavier!!"